Terms & Conditions

Tulip School ERP is an AI-powered platform designed specifically for educational institutions to automate administrative tasks such as student management, fee tracking, attendance, and report generation.

• Purpose: Tulip simplifies the daily administrative load of schools, allowing for more efficient operations.
• Key Features: We offer comprehensive modules that cover everything from admissions to certification management.
• Accessibility: Our platform is available to all types of educational institutions, including primary, secondary, and higher education.
• Compatibility: Tulip integrates with existing systems or works as a standalone platform.

Tulip School ERP is designed for educational organizations without restrictions, and users must be authorized by their institution to access the platform.

• Authorized Users: Access is granted to administrators, educators, and school staff with official permission from their respective institutions.
• No Age Restriction: Anyone assigned by an educational organization can create an account.
• Institutional Use Only: Our services are intended for institutional use, not personal use by students or parents.
• Terms Compliance: Users must adhere to the terms and conditions, as well as any guidelines set by their respective institutions.

To access Tulip’s full functionality, users are required to create an account, which involves providing certain personal information.

• Account Creation: Users must provide accurate details, including their email, name, and mobile number, during registration.
• Confidentiality: Users are responsible for maintaining the confidentiality of their account credentials.
• Liability: Users are liable for any activities carried out under their accounts.
• Account Suspension: Tulip reserves the right to suspend accounts that violate the terms or pose a security risk.

Tulip offers flexible payment plans that cater to the financial needs of institutions, with a 30-day free trial to explore the software’s capabilities.

• Free Trial: The 30-day free trial allows new users to explore the software without any upfront costs.
• Subscription Models: After the free trial, users can choose from different subscription plans based on the institution’s size and requirements.
• Payment Options: Schools can make payments through a variety of methods, including credit card, debit card, UPI, and net banking.
• Refund Policy: Payments made after the trial period are non-refundable.

The content, trademarks, and intellectual property related to Tulip School ERP belong to us and are protected by law.

• Ownership: All software code, designs, and content remain the property of Tulip School ERP.
• Non-Transferable Rights: Users do not gain ownership or transfer rights to any part of the platform.
• Prohibited Use: Copying, distributing, or reverse engineering any part of the software without permission is prohibited.
• Licensed Use: Institutions are granted a limited, non-transferable license to use the software for internal purposes.

All users must comply with the rules of conduct when using Tulip School ERP, ensuring a safe and productive environment.

• Prohibited Activities: Users must not engage in activities that harm or disrupt the service, such as hacking or introducing malicious code.
• Legal Compliance: Users must ensure that all data and actions on the platform comply with local, state, and national laws.
• Data Responsibility: Institutions are responsible for the accuracy of the data they enter into the system.
• Fair Usage: Abusing system resources by overloading or spamming the service is not allowed.

We value your privacy. Tulip ensures that all data entered into the system is secure and handled in accordance with data privacy regulations.

• Data Collection: Institutions manually enter their data, which is stored securely within Tulip’s system.
• Data Security: We employ strict security measures to protect all user data from unauthorized access.
• Data Ownership: All data entered by the institution belongs to the institution and is not used by Tulip for external purposes.
• Compliance: We comply with applicable data protection laws to ensure your institution’s information is safe.

Tulip reserves the right to modify, suspend, or terminate access to services at any time, especially in the case of violations of these terms.

• User-Initiated Termination: Users can discontinue their subscription at any time. However, no refunds will be provided after the trial period.
• Tulip’s Right to Terminate: We reserve the right to suspend or terminate user accounts for violations, such as non-compliance with terms.
• No Obligation: Tulip is not obligated to provide any continuation of service beyond the paid period.
• Data Access Post-Termination: Upon termination, users may lose access to the data they have stored on the platform.

In case of disputes regarding the use of Tulip School ERP, both parties agree to resolve issues through negotiation or mediation before taking legal action.

• Negotiation: Disagreements will initially be resolved through friendly conversations..
• Legal Proceedings: If a resolution is not agreed upon, the issue will be dealt with in compliance with the laws of Tulip’s operating area.
• Arbitration: Mediation or arbitration services offer a more efficient way to settle conflicts.
• Governing Law: The terms will be regulated and interpreted according to the laws that apply to Tulip.

Tulip School ERP relies on third-party services to operate effectively. In particular, our platform uses Google Cloud Platform (GCP) for data storage, processing, and management. By using Tulip School ERP, you agree to comply with the terms and conditions of GCP, as well as any additional policies that Google may impose. While we strive to ensure the overall security and reliability of the platform, please note that any outages, disruptions, or issues that arise from third-party services (including GCP) are beyond our direct control. Tulip School ERP disclaims any liability for such third-party service interruptions.

User data is securely stored on Google Cloud Platform, which adheres to internationally recognized standards for data security and privacy. Specifically:

• Cloud Storage: All data entered into Tulip School ERP is stored on GCP, ensuring that robust global standards are met.
• Encryption: Data is encrypted both at rest and in transit, as provided by GCP’s security infrastructure, to ensure your information remains protected from unauthorized access.
• Data Access: Access to stored data is strictly controlled through GCP’s security protocols, including role-based access control (RBAC) and identity management systems. This ensures that only authorized personnel and systems can access sensitive information.

Tulip reserves the right to modify these terms at any time. Users will be notified of any significant changes.

• Notification: Users will receive notifications about any updates to the terms either through email or notifications within the platform.
• User Acceptance: By using the platform after modifications, users are agreeing to the new terms and conditions.
• Review of Terms: The user must regularly check the terms to remain informed.
• Timeframe for Changes: Changes will take effect right away once they are published.

Tulip provides 24/7 support to help users with any issues they might encounter during the use of the platform.

• 24/7 Availability: Our customer support team is available around the clock to provide assistance.
• Multiple Channels: Users can contact us via phone, email, or live chat.
• Comprehensive Help: Our team assists with everything from initial setup to troubleshooting advanced issues.
• Training: One-on-one training sessions are available to help users make the most out of Tulip’s features.